{"id":10050,"date":"2015-12-18T00:00:00","date_gmt":"2015-12-17T18:30:00","guid":{"rendered":""},"modified":"2019-03-04T17:49:02","modified_gmt":"2019-03-04T12:19:02","slug":"glossary-employee-performance-management-process","status":"publish","type":"post","link":"https:\/\/grosum.com\/blog\/glossary-employee-performance-management-process\/","title":{"rendered":"Performance Management Process: Glossary Terms"},"content":{"rendered":"

Performance Management best practices demand a clear definition of terms used in Performance Review, Feedback, Compensation process. Here is a Glossary of terms in the world of Performance Management.\u00a0<\/span><\/p>\n

Employee Setup:<\/span><\/h1>\n\n\n\n\n\n\n
\n

Band\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Employee hierarchy in the organization<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Compensation<\/span><\/p>\n<\/td>\n

\n

Pay structure i.e. Heads under which salary is paid<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Designation<\/span><\/p>\n<\/td>\n

\n

Job profiles of employees as per bands & departments<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Employee Status<\/span><\/p>\n<\/td>\n

\n

Specifies the timeline for the review with a start & end date. Employee status in the organization. Example: Active | Terminated Sabbatical | Resign<\/span><\/p>\n

\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Performance Measures:<\/span><\/h1>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

360 Degree Feedback<\/span><\/p>\n<\/td>\n

\n

Feedback process where an employee receives feedback from \u00a0External & Internal\u00a0 stakeholders<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

External Stakeholders<\/span><\/p>\n<\/td>\n

\n

Feedback process where an employee receives feedback from \u00a0External & Internal\u00a0 stakeholders<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Feedback Templates<\/span><\/p>\n<\/td>\n

\n

Set of questions to seek feedback on a specific aspect of employee<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Goals<\/span><\/p>\n<\/td>\n

\n

Work objectives as per job role.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Instant Feedback<\/span><\/p>\n<\/td>\n

\n

Real-time Feedback to & from anyone. Ability to tag the feedback to Performance Measures<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

KRA<\/span><\/p>\n<\/td>\n

\n

Key Result Area. Outlines the task that employee has to perform & what is expected.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

KPI<\/span><\/p>\n<\/td>\n

\n

Key Performance Indicator. A measurable value related to the Key result area for the employee.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Measurable KRAs<\/span><\/p>\n<\/td>\n

\n

Performance Measures against which targets can be set and performance tracked against actual achievements.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Performance Review Category<\/span><\/p>\n<\/td>\n

\n

Broad categories under which employee performance is reviewed i.e. KRAs, Competencies, Values etc<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Performance Measure<\/span><\/p>\n<\/td>\n

\n

An employee performance parameter that can be evaluated either through subjective or measurable rating.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Review Templates<\/span><\/p>\n<\/td>\n

\n

Set of performance measures grouped to evaluate specific job role or function.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Rating Scales<\/span><\/p>\n<\/td>\n

\n

Used to rate performance measure of an employee.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Review Letter Templates<\/span><\/p>\n<\/td>\n

\n

Post review letter templates to be issued to employees based on Performance, Salary Increment and promotion for employees<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Subjective<\/span><\/p>\n<\/td>\n

\n

A Performance Measure that requires a qualitative assessment by the\u00a0Reviewer to be rated with the help of a Rating scale.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Administration:<\/span><\/h1>\n\n\n\n
\n

Roles<\/span><\/p>\n<\/td>\n

\n

Helps to assign system access (Create, Modify, View) rights to users<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Review Process Setup:<\/span><\/h1>\n\n\n\n\n\n\n\n
\n

Coverage<\/span><\/p>\n<\/td>\n

\n

Employee set to be reviewed; can be chosen by departments\/bands too.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Frequency\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Defines the number of times the employee evaluation will be conducted during the period.\u00a0 For example Bi-Monthly, Quarterly, Half-Yearly or Annually<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Min. Service Period<\/span><\/p>\n<\/td>\n

\n

Minimum number of months employees should serve in the organization to be eligible for the performance review process<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Period\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Specifies the timeline for the review with a start & end date.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Remainder Alerts<\/span><\/p>\n<\/td>\n

\n

Allows auto-reminders to be triggered to employees based on pending Performance review tasks<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u00a0Review Form Configuration:<\/span><\/h1>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

Acceptance\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

A formal review process activity when the employee gets to have a\u00a0look at the final review inputs of the Manager and formally accepts &\u00a0sign-offs.\u00a0<\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Employee Development Plan<\/span><\/p>\n<\/td>\n

\n

A Review Form section that allows for recording of Employee Development and training needs.\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Employee Review Form Sections<\/span><\/p>\n<\/td>\n

\n

Parts of the review form for recording different aspects of employee\u2019s performance.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Goal Settings<\/span><\/p>\n<\/td>\n

\n

A formal review process activity where the Performance Measures\/KRAs are set for each employee & signed off. Goal setting can be done by employee & reviewer collaboratively or by the Manager or HR alone.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Highlights<\/span><\/p>\n<\/td>\n

\n

A Review Form section that allows specific open-ended aspects of employee\u2019s performance to be recorded i.e. Strengths & Weaknesses, Achievements etc.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Performance Metrics<\/span><\/p>\n<\/td>\n

\n

A Review Form section that allows for a rating of Performance Measures & KRAs based on the KPIs.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Moderation<\/span><\/p>\n<\/td>\n

\n

A formal review process activity where a senior employee reviews the inputs by employee & manager for fairness and thus assures that the process was conducted appropriately & consistently.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Moderator<\/span><\/p>\n<\/td>\n

\n

A senior employee that conducts the Moderation process in a Performance Review, ensuring that the reviews were conducted properly.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Process Flow<\/span><\/p>\n<\/td>\n

\n

The process workflow for the Performance Review i.e. Whether \u00a0Goal setting will be done, whether employees can do self-evaluation, whether there will be an acceptance process etc.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Reviewee<\/span><\/p>\n<\/td>\n

\n

An employee who undergoes review<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Reviewer<\/span><\/p>\n<\/td>\n

\n

An employee who reviews the performance of a <\/span>Reviewee<\/p>\n<\/td>\n<\/tr>\n

\n

Set Reviewers\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

A Review process activity that confirms the Reviewers who will be reviewing the employees for the review.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Transfer & Promotion<\/span><\/p>\n<\/td>\n

\n

A Review process activity that allows Managers to recommend employees for transfer & promotion and record reasons in the Review Form.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Performance Measures Setup:<\/span><\/h1>\n\n\n\n\n\n
\n

Department<\/span><\/p>\n<\/td>\n

\n

Performance Measures that are set to evaluate departmental performance & thus indirectly an employee\u2019s contribution to the same<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Individual<\/span><\/p>\n<\/td>\n

\n

Performance Measures that are set to evaluate individual employee\u2019s performance.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Organization<\/span><\/p>\n<\/td>\n

\n

Performance Measures that are set to evaluate organizational performance & thus indirectly an employee\u2019s contribution to the same.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Grade & Score<\/a>:<\/span><\/h1>\n\n\n\n\n\n
\n

Grade Frequency<\/span><\/p>\n<\/td>\n

\n

Allows for gradation of employees based on performance. For multi-frequency reviews like Quarterly, Half Yearly, etc grading can be chosen to be set for any of the legs of the review.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Scoring Basis\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

The basis for calculating performance scores of employees based on final ratings of performance measures.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Weightage<\/span><\/p>\n<\/td>\n

\n

The <\/span>weightage for different categories of performance measures used for employee evaluation. This helps to calculate one overall final review score for the employee.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Plan and Schedule: \u00a0<\/span><\/h1>\n\n\n\n\n
\n

Set Assessment date<\/a><\/span><\/p>\n<\/td>\n

\n

Set the start and end date for the review process that may include self-evaluation, Manager\u2019s performance appraisal, and Moderation.<\/a><\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Set Performance Measures date<\/span><\/p>\n<\/td>\n

\n

Set the start and end date for the setting of Performance Measures if either Reviewee or Reviewer are involved in the process.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Review Process:<\/span><\/h1>\n\n\n\n\n\n\n\n\n
\n

Absolute Grading<\/span><\/p>\n<\/td>\n

\n

A Grading method based on an absolute range of scores. i.e. 80-100% is Grade A, 60-80% is Grade B, etc.<\/span><\/p>\n

\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Grading\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

A review process activity where employees are graded based on overall performance review scores.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Normalize Ratings<\/span><\/p>\n<\/td>\n

\n

A review process activity where employee performance scores as submitted by Reviewers are readjusted based on various organizational factors to set the final review scores for employees.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Professional Development<\/span><\/p>\n<\/td>\n

\n

A Review process activity where development recommendations along with Plan, timeline and linked to performance measures are recorded.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Relative Grading<\/span><\/p>\n<\/td>\n

\n

A Grading method based on percentile review scores of employee\u2019s performance.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Self Review\u00a0\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<\/td>\n

\n

Self-evaluation process by an employee.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Compensation:<\/span><\/h1>\n\n\n\n\n\n\n
\n

Budgeting<\/a><\/span><\/p>\n<\/td>\n

\n

Setting the compensation budget for the next period. Budgeting can be done at an organizational level or a department & band level.\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Increment<\/span><\/p>\n<\/td>\n

\n

A process of compensation planning where employees are given a fixed or performance linked pay raise.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Salary Correction<\/span><\/p>\n<\/td>\n

\n

Any adjustments to employee\u2019s correction, outside the scope of the increment process.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Salary Finalization\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Any adjustments to employee\u2019s correction, outside the scope of the increment process.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Review Close:<\/span><\/h1>\n\n\n\n\n\n\n\n\n
\n

Analytics Employee Wise\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Top & Bottom 5\/10\/15\/n employees in a performance review.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Analytics Goal Wise\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Average % score on each performance measure department wise. Top & Bottom 5 measures to identify, strength & weaknesses.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Analytics Grade Distribution\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Percentage of Employees in each Grade Bucket. \u00a0Department wise Grade distribution of employees.<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Analytics Score Distribution\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Average Review Score department wise in a performance review.\u00a0The variation (standard deviation) in a spread of review scores \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Review Letters\u00a0<\/span><\/p>\n<\/td>\n

\n

Post Review formal Letters issued to employees with details of Performance Review Grades, Increments, transfer, and promotion<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Reports\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<\/td>\n

\n

Detailed Analysis of Employee Score Distribution, Grade Distribution, Employee Review Comments, Employee Ratings, Development Sheet,\u00a0and Performance Score related to a Performance Review.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Feel free to use this in your Employee Performance Review and Feedback. If you have any suggestions, or additions to make, feel free to connect, will be happy to update the list.<\/span><\/p>\n

Image Credit:\u00a0Business vector designed by Freepik<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Performance Management best practices demand a clear definition of terms used in Performance Review, Feedback, Compensation process. Here is a Glossary of terms in the world of Performance Management.\u00a0 Employee Setup: Band\u00a0\u00a0\u00a0\u00a0\u00a0 Employee hierarchy in the organization Compensation Pay structure i.e. Heads under which salary is paid Designation Job profiles of employees as per bands […]<\/p>\n","protected":false},"author":1,"featured_media":11029,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Performance Management best practices demand a clear definition of terms. Here is a Glossary of terms used in Performance Management.","footnotes":""},"categories":[1],"tags":[],"class_list":["post-10050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-performance-management-systems"],"yoast_head":"\nPerformance Management Process: Glossary Terms - GroSum Blog<\/title>\n<meta name=\"description\" content=\"Performance Management best practices demand a clear definition of terms. 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