Engagement Intelligence Platform

Engagement Intelligence for Retention Strategy

Move beyond survey scores. Detect retention risk, identify root causes, and model intervention impact before disengagement becomes attrition.

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GroSum - Engagement Intelligence
ENGAGEMENT TREND - 8 WEEKS
W1W2W3W4W5W6W7W8
82%
Satisfaction
+34
eNPS
3
At-Risk
Forecast: Engagement +3pts if workload concerns in Sales are addressed

Predictive Attrition Engine

Identify attrition risk early by combining engagement trends, sentiment shifts, performance signals, and structural change indicators into a unified retention risk model.

  • Combines pulse trends, behavioral signals, and performance indicators into structured attrition risk scoring.
  • Individual attrition risk scoring with confidence levels
  • Risk factor breakdown per employee
  • Recommended interventions for each risk profile
Attrition Risk Dashboard
Flight Risk Monitor
AK
Arjun K.
Engineer · 2.3 yrs
78%
High risk
SL
Sarah L.
Designer · 1.8 yrs
52%
Moderate
Arjun K. - Risk Factors
Engagement ↓ 15pts over 4 weeks · Growth satisfaction: 2/5 · Manager changed 6 weeks ago · Below market compensation
Recommended Actions
1. Urgent 1:1 focused on growth path 2. Market rate adjustment (+8%) 3. Assign mentorship with senior engineer

Theme Intelligence Engine

Convert large volumes of open-ended feedback into structured themes with sentiment distribution and trend visibility across teams and time periods.

  • Auto-categorizes comments into actionable themes
  • Sentiment scoring per theme, per team, per time period
  • Trend tracking: 'Growth concerns up 40% this quarter'
  • Anonymous quote highlighting with consent
Theme Analysis - Q1 Pulse
543 comments analyzed
Growth
142
Workload
118
Culture
96
NegativeNeutralPositive
Trending Up: Growth Concerns
Growth-related negative comments increased 40% vs last quarter. Concentrated in Engineering (58%) and Product (24%).

Smart Survey Composer

Asking the wrong questions wastes everyone's time. System recommends context-aware questions based on recent organizational events, rotates questions to prevent survey fatigue, uses adaptive follow-ups when engagement dips, and even A/B tests question phrasings for better response rates.

  • AI suggests questions based on recent org events
  • Adaptive follow-ups when engagement drops
  • Question rotation to prevent survey fatigue
  • A/B testing question phrasings for higher response rates
Survey Builder
This Week's Suggested Survey
CONTEXT-AWARE QUESTION
"How well has your team adjusted to the new project management tools introduced last month?"
Trigger: New tool rollout detected 4 weeks ago
ADAPTIVE FOLLOW-UP
"What specific support would help you feel more confident about your growth path here?"
Trigger: Growth satisfaction dropped 12pts last survey
A/B TEST
Version A: "Rate your workload" vs Version B: "Do you have enough time to do quality work?"
Version B got 18% more detailed responses last cycle

Engagement Forecaster

Forecast future engagement levels using trend velocity, seasonal adjustments, and modeled intervention impact to support proactive leadership decisions.

  • Forecasts engagement trajectory based on trend velocity and intervention modeling
  • Models intervention impact: 'Address workload → +8pts'
  • Seasonal adjustment for year-end stress, holidays
  • Scenario planning for leadership decision-making
Engagement Forecast
March 2026 Forecast
Current
82%
→
Predicted (no action)
79%
→
With interventions
87%
Impact Modeling
Address Sales workload +4 pts
Launch growth conversations +3 pts
Manager coaching program +1 pt

Manager Action Dashboard

Translate engagement signals into prioritized manager actions with measurable impact tracking and structured intervention playbooks.

  • Personalized action items per manager from team data
  • Pre-built playbooks for common engagement issues
  • Impact tracking: did your intervention work?
  • Best practice sharing from high-engagement teams
Manager Actions - Meera R.
Your Team Actions 3 actions needed
🚨 Priority: Growth Conversations 15pts below avg
Your team's growth satisfaction is 62% vs org avg 77%. Action: Schedule career path 1:1s with each team member this week.
📖 View Playbook
⚠️ Workload Rebalancing 8pts below avg
2 team members flagged workload concerns. Review sprint commitments and consider redistributing user interview responsibilities.
✅ Previous Action Impact
Team socials (started 4 weeks ago) → Team Collaboration score improved +6pts. Keep it going!