{"id":451,"date":"2018-04-03T05:16:48","date_gmt":"2018-04-03T05:16:48","guid":{"rendered":"http:\/\/grosum.com\/topTalk\/?p=451"},"modified":"2018-06-04T07:02:17","modified_gmt":"2018-06-04T07:02:17","slug":"eileen-organizational-culture","status":"publish","type":"post","link":"https:\/\/grosum.com\/topTalk\/eileen-organizational-culture\/","title":{"rendered":"Eileen McDargh, CEO, The Resiliency Group"},"content":{"rendered":"

\"Eileen<\/a>Eileen McDargh<\/strong> is the CEO<\/strong> of The Resiliency Group<\/strong>. She is an internationally recognized keynote speaker<\/strong>, master facilitator<\/strong>, and award-winning author<\/strong> with expertise in resiliency and leadership.\u00a0 Her articles have appeared in countless publications and two of her six books have been awarded national recognition, including the Ben Franklin Gold Award. http:\/\/www.eileenmcdargh.com<\/a>. The British research firm of Global Gurus International ranks her 3rd<\/sup> in the top 30 Communication masters worldwide.<\/p>\n

\n

What does organizational culture mean to you?<\/h2>\n

Organizational culture is, in a \u00a0few words, “the way we behave around here.” \u00a0It is not the company motto or the words on a plaque\u2014 which often are just that: \u201cwords\u201d. Culture can be life-sustaining or draining. It can be \u201cevery one for herself\u201d or \u201c we work as one unit\u201d. \u00a0The real question should be \u201cWhat makes great organizational culture?\u201d. So, for the sake of the rest of the questions, I am going to look at what makes a great, resilient organizational culture as opposed to a toxic culture.<\/p>\n

What are the major determinants of organizational culture?<\/h2>\n

A great organizational culture is highlighted by cohesion, collaboration, and compassion. I chose the last word because it means that individually and collectively, employees feel heard, understood and served to bring their best work to bear. It also means that the organization KNOWS that every employee has a life outside of the business. \u00a0There are times when a life challenge needs the compassion of the organization\u2014 whether in the form of EAP to deal with family issues or support with health concerns. Also, a culture might vary from department to department.<\/p>\n

What is the role of employees in organizational culture?<\/h2>\n
In a great culture, each employee embodies what the culture values. Consider \u201cattitude\u201d. If the culture values optimism and looking at a glass 1\/2 full versus 1\/2 empty, that behavior should be demonstrated<\/span>\u00a0on an ongoing basis.\u00a0\u00a0 Likewise, pessimism, backstabbing, gossiping would not be tolerated.<\/span><\/div>\n

What are the common problems associated with managing organizational culture?<\/h2>\n
The first problem is that too many organizations only GUESS at what is their culture. It often takes someone from the outside to do a candid, no-holds-barred cultural assessment. The second challenge is that in some cases, senior leaders actually do not want to know what the assessment shows or, once known, dismiss it. Consider Enron- a toxic culture at the senior level that refused to look at duplicity and wrong-doing.<\/div>\n

What are the ways to innovate company culture? Any best practices to share.<\/h2>\n
First\u2014 ask employees to tell a story that demonstrates \u201cwhat is \u00a0it like to work around here.\u201c \u00a0Stories are great ways to get at behaviors because they can be so specific and emotional. \u00a0Second- create a culture committee that is made up of folks from different levels of the organization. That committee is tasked with keeping the stated values alive and real\u2026 much like what Southwest Airlines has done for years.<\/div>\n
\n

Third: hire for culture fit. The smartest mind will not do well if the personal behavior doesn\u2019t match the culture.<\/p>\n

\n

\"\"<\/a><\/p>\n

 <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Eileen McDargh is the CEO of The Resiliency Group. She is an internationally recognized keynote speaker, master facilitator, and award-winning author with expertise in resiliency and leadership.\u00a0 Her articles have appeared in countless publications and two of her six books have been awarded national recognition, including the Ben Franklin Gold Award. http:\/\/www.eileenmcdargh.com. The British research […]<\/p>\n","protected":false},"author":1,"featured_media":452,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/posts\/451"}],"collection":[{"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/comments?post=451"}],"version-history":[{"count":4,"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/posts\/451\/revisions"}],"predecessor-version":[{"id":662,"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/posts\/451\/revisions\/662"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/media\/452"}],"wp:attachment":[{"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/media?parent=451"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/categories?post=451"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/grosum.com\/topTalk\/wp-json\/wp\/v2\/tags?post=451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}