Rohit Kumar, CEO, BinBill

Rohit Kumar, CEO at BinBill speaks about Employee Feedback Rohit Kumar (MBA, B.Tech) is a startup enthusiast and a deep thinker with over 13 years of diverse experience across resource sector and startups. Has been credited with several firsts in Indian Mining Industry. With a team of 15 currently, he is building a tech product to solve at least three major pain points concerning a household.

Rohit always looks to participate in constructive discussions and loves to hear others perspective. Rohit firmly conveys “Let there be no doubt that only startups can solve world problems and believes that Startup is the most entertaining way of telling your life story”.


How important is Employee Feedback in today’s high flux organization?

To us, Feedback is extremely important to understand the pulse. Addressing underlying in a feedback is key to employee satisfaction and in turn productivity.

How is Employee Feedback done in your organization? What are the challenges you face?

We are a small team of 15 as of today and we have this extremely open culture. It is so much open that sometimes there is this feedback that why we are being told about this.
Yes, there are challenges also particularly in startups when not everyone can relate to what we are going to do in the future and sometimes feedback is based on the limited understanding. But even these feedback are important as they help clarify a lot of things. And the best thing is it satisfies the person when things get clarified.

How is feedback helping in Employee’s Performance Development and fulfilling the organization’s goals?

I believe it eventually helps in keeping the open environment. I firmly believe that Feedback even its worst form does not harm and that its extremely important to keep inviting feedback to refine your own understanding of people, processes. Else chances of going wrong go up substantially.
Addressing feedback is akin to bringing clarity to everything we do. It does away with all sorts of assumptions which may be counterproductive.

How according to you can the Feedback Structure be made more effective so as to make business more productive and efficient?

The key word here is to keep it Open always. As a founder, in fact, I do not shy away from sharing even the negative feedback from other members. I do this to check if this affects someone else or not.


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